GENERAL CONDITIONS OF SALE
The general conditions of sale described below detail the rights and obligations of HYNARI and its customers in connection with the online sale of products for sale on our website.
Article 1 Purpose
1.1 - Any service performed by HYNARI implies the buyer's unreserved acceptance of these general conditions of sale.
Article 2 Presentation of products
2.1 - The characteristics of the products offered for sale are presented in the "Description " section of the description of each product. Photographs do not enter the contractual field.
2.2 - The responsibility of HYNARI can not be engaged if errors have been introduced.
2.3 - All texts and images presented on the HYNARI site are reserved, for the whole world, under copyright and intellectual property rights; Their reproduction, even partial, is strictly prohibited.
Article 3 Period of validity of offers of sale
3.1 - The products are offered for sale while stock lasts.
3.2 - In case of order of a product that has become unavailable, the customer will be informed of this unavailability, as soon as possible, by email or by post.
Article 4 Product prices
4.1 - The prices displayed on the description sheet of each product are the prices in euros all taxes included, excluding shipping costs. The amount of VAT is specified when selecting a product by the customer and the shipping costs appear on the screen at the end of the selection of the different products by the customer.
4.2 - HYNARI reserves the right to modify its prices at any time but the products ordered are invoiced at the price in force at the time of registration of the order.
4.3 - The price of books is established in strict compliance with the Lang 81-766 law of 10 August 1981. A discount of -5% is to be deducted from the public price France displayed and is applied to your invoice.
4.4 - The proposed rates include the discounts and rebates thatHYNARI would have to grant taking into account its results or the assumption by the buyer of certain services.
4.5 - The products remain the property of the Oasis of Knowledge until full payment of the price.
4.6 - No discount will be granted in case of early payment.
Article 5 Order
5.1 - The customer validates his order when he activates the link "Confirm your order" at the bottom of the page "Summary of your order" after accepting these conditions of sale. Before this validation, it is systematically proposed to the customer to check each of the elements of his order; He can thus correct any errors.
5.2 - HYNARI confirms the order by email; This information includes in particular all the elements of the order and the customer's right of withdrawal.
5.3 - The data recorded by HYNARI constitute proof of the nature, content and date of the order. It is archived by HYNARI under the legal conditions and deadlines; the customer can access this archive by contacting the Customer Relations department.
5.4 - The contractual information is presented in French and will be the subject of a confirmation containing this contractual information at the latest at the time of delivery. HYNARI reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.
Article 6 Terms of payment
6.1 - Payment for orders is made only by credit card. The buyer must pay the full amount of the order when registering it.
Article 7 Withdrawal period
7.1 - The Buyer has a period of fourteen clear days, from receipt of the products, to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of return costs. If the fourteen-day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the next working day.
7.2 - In case of exercise of the right of withdrawal, HYNARI reimburses the Buyer for all sums paid, as soon as possible after receipt of the item or items returned in new condition in its packaging and at the latest within thirty days of the date of receipt of the said items.
Article 8 Delivery
8.1 - The delivery deadline is fixed, for an address in metropolitan France, on the day of payment + 8 days.
8.2 - Delivery is made by colissimo post or by an authorized carrier and HYNARI can not be held responsible in the event that a package shipped does not arrive at destination.
8.3 - Participation in processing and shipping costs will only be charged for one shipment. HYNARI cannot be held responsible for the consequences due to a delay in delivery.
8.4 - Any order not shipped within 30 days of the order is canceled unless otherwise stipulated and announced in the offer of sale.
8.5 - In case of delay, an email will be sent to you.
Article 9 : Security
Our site is subject to a security system:
We have adopted the SSL encryption process but we have also strengthened all scrambling and encryption processes to protect as effectively as possible all sensitive data related to means of payment.
Article 10 Customer relations – After-sales service
For any information, question or complaint, the customer can contact :
Phone : 06 70 36 96 49
Email : [email protected]
Article 11 - APPLICABLE LAW - DISPUTES
11.1 - This contract is subject to French law.
The language of this contract is the French language.
In case of dispute the French courts will have sole jurisdiction.
ARTICLE 12 - NOMINATIVE INFORMATION
12.1 - HYNARI undertakes not to disclose to third parties the information you communicate to it. These are confidential. They will only be used for the processing of your order and to strengthen and personalize the communication reserved for HYNARI customers, in particular through the newsletters to which you have subscribed as well as as part of the personalization of the site according to your interests .
In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose personal data concerning you.
12.2 - HYNARI subscribes to the professional code of the Federation of Distance Selling Companies and undertakes to respect the charter of the profession.